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Performance Auditing
Performance auditing is an independent, objective and reliable examination of whether government systems, operations, programs, activities or organizations are operating in accordance with the principles of economy, efficiency and effectiveness. Economy is about getting the right inputs, such as goods, services, and human resources, at the lowest cost. Efficiency is about getting the most from available resources, in terms of quantity, quality, and timing of outputs or outcomes. Effectiveness is about meeting the objectives set and achieving the intended results.
 

What are the core elements of a performance audit report?

There is no standardized format for an audit report. Rather, auditors general choose a presentation and communication style that suits their jurisdiction and office practices. That said, performance audit reports commonly include:

  • audit objective(s) and sub-objectives (the key questions the audit will answer)
  • a conclusion against the objective(s)
  • well-defined scope (programs, time period, geography)
  • criteria, against which performance is assessed, derived from authoritative sources
  • findings, both positive and negative, backed up with evidence
  • recommendations to entity management to correct identified deficiencies

What do performance audits assess?

Performance audits focus on the implementation of policy and programs and the delivery of public services.

They typically look at the following areas and ask the following questions:

  • Systems and processes – Are management systems and internal controls well designed and operating as designed?
  • Results – Are intended results being achieved? Are entities monitoring and reporting on their own performance?
  • Compliance – Is the program or entity operating in accordance with applicable laws, policies, and specified authorities?
  • Risk management – Is the entity appropriately managing significant risks related to achieving program outcomes and safeguarding public funds?
  • Governance and oversight – Have entities established effective governance practices and regimes?

Performance audits generally do not assess the merits of policy, the adequacy of program resources, or the future state of policies and programs.

Legislative performance audits in Canada are conducted in accordance with auditing and assurance standards of the Chartered Professional Accountants of Canada. In a recent three-year period, legislative audit offices in Canada conducted and reported about 430 performance audits.

How do we choose what to audit?

The public sector auditing environment continues to grow in complexity. Albertans’ expectations regarding transparency and accountability continue to rise. At all times, we are responsible for making the “highest and best use” of the resources entrusted to our office. We want to be confident that we are doing the most relevant and significant performance audits.

Our performance audit selection process (See figure below) includes consultation with representatives of the Deputy Ministers Council, a panel of external advisors with broad understanding of the Alberta context and public policy, and the Public Accounts Committee, to develop a risk-based, multi-year performance audit program of work. These stakeholders provide sound counsel on the key risks and opportunities for improvement in the performance of the public service, looking across the Government of Alberta as a whole.

 

Who makes sure problems identified by the auditor are fixed?

Legislative auditors make recommendations to entity management aimed at correcting the observed problem and preventing its reoccurrence. Well-designed recommendations are results-oriented, specific enough to allow for assessing progress, and practical, such that the entity can implement them in a reasonable time frame.

Many legislative audit offices monitor and report on the level of audit recommendations’ implementation by entities. Such monitoring is often based on a self-assessment by the entities. Many offices, including ours, also undertake and report “follow-up audits” to verify the level of implementation and correction of identified deficiencies.

Note, however, that audit entities are not accountable to the legislative auditor. They are accountable to the legislature through the Public Accounts Committee (PAC). Thus, PACs play a vital role by holding entities to account and helping improve delivery of public services.

How Can Albertans Get Involved?

We want to inform you of our plans and engage you in a conversation about what we do, so that we can focus our work in those areas which will make the greatest difference to those we serve—Albertans.

We invite Albertans to review our Performance Audit Program of Work 2018-2021 for a brief overview of the audit work we expect to conduct, and welcome comments on the list of intended audits.

As end users of government programs and services, Albertans are a rich source of knowledge and information about government performance and operations. Effective communication with Albertans on our proposed performance audit program of work is essential as we continue to refine our planning processes. We welcome your input on the following questions:

  • Given your personal experience with government programs and services, or based on what you think is most important to Albertans, would you focus in different areas than those we have selected? If so, what are those areas, and why would you choose them?
  • Do you have any comments on the listing of potential audits?

You can send us your comments on these questions by emailing us at audits@oag.ab.ca. All contributions will be completely confidential. As we update our program of work, we'll provide information on how Albertans' input has been taken into account.