The recommendations in this report speak to the need for establishing effective oversight, clear roles and responsibilities, and better systems, processes and controls. The programs of the entities we are reporting on directly affect the lives of Albertans. Whether it is to assess the effectiveness of frontline healthcare, handle and dispose of medical waste efficiently or better enforce workplace safety, we believe the improvements we recommend will benefit Albertans. Our recommendations to government regarding improving its annual reporting and performance measurement processes will, we believe, have long-term benefits by improving the quality of decision making information.

This report contains 11 new recommendations and one repeated recommendation. The repeated recommendation was made because, in our judgement, the Department’s progress was insufficient.

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