Summary
Objective and Scope
The objective of our audit was to see if Alberta Health Services has effective systems to measure and report to Albertans on its performance against its strategic priorities and mandate.
Our audit focused on AHS’s systems to measure and report publicly on its performance in meeting its priorities and mandate. This includes its processes to:
- develop relevant performance measures and ensure they are aligned with its priorities
- develop and document methodologies and processes to obtain data and other qualitative information for each measure that is current, complete, and accurate
- prepare and publish performance measurement information that is accurate, complete, and understandable to the public.
Our audit did not examine or conclude on:
- the process to set AHS’s critical areas of performance
- internal performance reporting systems
- the role of the Department of Health in AHS’s performance reporting
Our audit focused on the public performance reporting from January 1, 2022 to June 30, 2023—the 2023 fiscal year.
Conclusion
We conclude, based on our audit criteria, that AHS had processes to measure and report to Albertans on its performance but not all these processes were effective, and improvements can be made at AHS, and across the restructured health system.
We made five recommendations to the Department of Primary and Preventative Health Services and one recommendation to Acute Care Alberta.