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We followed up on the outstanding recommendation from our 2006 report.

Objective and Scope

Our audit objective was to determine if the department had implemented our 2006 recommendation to improve drinking water information systems. Our 2012 follow-up audit found that the department planned to resolve the inherent limitations of its main drinking water information system through the system redesign or replacement. Therefore, this audit also examined the department’s progress in acting on its plan.


The department has implemented our recommendation. Systems reporting capacity has improved and meets users’ needs. An enhanced system for drinking water inspections helped improve the program efficiency and effectiveness. The department eliminated overlapping systems and implemented an effective process that ensures forms are up to date.