Summary
Executive summary
This literature review has been prepared for use by Government of Alberta ministries in developing their performance measure targets and preparing annual business plans. It may also be useful as a reference when preparing results analysis commentary for annual reports.
Performance measurement and targets
Performance targets are a key component of an organization’s performance and strategic management systems. Targets are management tools that assist in driving change and continuous improvement, or in ensuring established, acceptable standards are maintained. The use of targets is important within results-based reporting models that seek to identify a set of core businesses, goals and performance measures for an organization as a whole, as well as its operational departments.
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