Summary
Computed Tomography (CT) and Magnetic Resonance Imaging (MRI) exams are essential diagnostic tools used for identifying and monitoring many different diseases and ailments. When deemed medically necessary, it is important for a patient’s care that they receive these exams within a targeted timeframe based on the level of urgency.
Objective and Scope
The objective of our audit was to determine whether AHS has effective and efficient intake and scheduling processes for publicly funded outpatient diagnostic CT and MRI services to assist in determining the right services for patients, as determined by medical evidence, within AHS established timelines.
Conclusion
Based on our audit criteria, we conclude AHS does not have effective and efficient intake and scheduling processes for publicly funded outpatient diagnostic CT and MRI services to assist in determining the right services for patients, as determined by medical evidence, within AHS established timelines.
We recommend AHS:
- improve its outpatient CT and MRI intake and scheduling processes
- measure and report on performance to identify areas of improvement and promote best practices
We recommend Alberta Health work with AHS and stakeholders to implement and measure the effectiveness of standard operational policy and work-flow for electronic order entry.